What does a machine cost, and how soon can we have it?
We quote per project, because the number of machines, the payment terminal and the delivery address all change the price. Delivery, commissioning, staff training and a 24-month warranty are included. Production takes about three months from your order, plus about a month of transport.
Is the GasAutomat 48 a vending machine or an exchange machine?
Both. It is an LPG cylinder vending machine: a customer buys a full cylinder, or returns an empty one and takes a full one, with no staff at the counter. In the UK and Ireland the same machine is called a gas bottle vending machine. The camera checks every return, and VR SmartDesk shows every sale and every chamber.
How does it compare with a gas cage?
Unlike a staffed cylinder cage, the GasAutomat 48 takes the payment, checks the returned cylinder and opens the right door by itself, so customers buy or exchange cylinders after your shop closes. Cylinders stay locked inside. Your team only brings full ones and takes the empties away.
Which cylinders fit?
Steel, aluminium and composite cylinders from 5 to 13 kg, mixed in one machine. The camera tells the formats apart, and each one gets its own price. A new format is added in software. Send us yours, and we check them before you order.
Can it take back only our own cylinders?
Yes. You can limit returns to your brand. The camera turns away foreign cylinders and anything that is not a cylinder.
What does the site need?
Level, paved ground of about 2 × 2 m. No foundation. A fixed 230 V connection laid by an electrician, and mobile data or a network cable. The machine arrives assembled, and a forklift unloads it. Keep it out of ATEX zones, such as the area around fuel pumps. We check your site before we quote.
Do we need a service contract?
No. The machine is always online, so we often see a fault before your staff do, and we solve most of them remotely. Wear parts plug in and swap in minutes, with us on the phone. A technician comes when a job needs one.
How do customers pay?
Contactless card, Apple Pay and Google Pay, at a terminal set up for your payment provider. The merchant contract stays yours, so the money goes straight to your account. QR payment by phone is an option, and Vipps works in Norway.
Is it safe, and do we need a permit?
Safer than an open cylinder cage. The cylinders sit locked inside, and the machine is monitored around the clock: you see every sale, door and fault in SmartDesk. Cylinders stay closed the whole time, with no gas connection. A gas detector raises the alarm and cuts power automatically, and natural ventilation works without power. The machine is CE marked. Permits depend on your country and site: we send a document pack for your authority and answer its questions in writing.
What does VR SmartDesk show, and does it connect to our ERP?
Sales, stock per chamber, machine status and prices for every machine, with low-stock alerts and CSV export. An open API feeds your ERP system or the live stock on your website. Your ERP partner makes the connection.
Can we see one running?
Yes. We arrange visits to machines in daily use, with operators who run them. Tell us your country, and we suggest the nearest one.